Shipping and Returns


Cocalily sources products from several different vendors. This means that products can be drop shipped from different locations. Because of this you may receive your order in multiple packages from different places.

Cocalily is not responsible for shipping issues due to customer error. Please double check your mailing address before you purchase, as we are not responsible for incorrect address submissions. Cocalily is not responsible for your package once it has been electronically scanned by the carrier. This includes theft, lost, and incorrect delivery. 

Cocalily has a flat rate shipping cost of $4.99. As a small business shipping can be very expensive we appreciate your support and have tried to keep our shipping costs affordable for everyone!


We're happy to help with your return!

For merchandise returned within 30 days of delivery date, a refund will be issued to the original form of payment at the original selling price. If returned after 30 days, a merchandise credit will be issued at the original selling price. Customers are/may be responsible for additional shipping costs to return or exchange items. Contact Cocalily at for questions or concerns regarding returns, exchanges, defective or damaged items.

Returns can take up to 10 days to process.

Please send back your return with a copy of your order # to:


961 N 1000 E 

Bountiful UT 84010