Shipping and Returns

SHIPPING

All items will be shipped via USPS.  Cocalily is not responsible for shipping issues due to customer error. Please double check your mailing address before you purchase, as we are not responsible for incorrect address submissions. Cocalily is not responsible for your package once it has been electronically scanned by USPS. This includes theft, lost, and incorrect delivery. 

Service Shipping Time Pricing Mail or Package
Priority Mail Express®

Next Day to 2 Days4

$$$

Packages

Priority Mail®

1–3 Days5

$$

Packages

USPS Retail Ground®

2–5 Days

$

Packages

Media Mail®

2–8 Days

$

Packages

First-Class Mail®

1–5 Days

$

Mail

First-Class Package Service®

2–5 Days

$

Small Packages (up to 13 oz)

RETURNS

We're happy to help with your return!

For merchandise returned within 14 days of delivery date, a refund will be issued to the original form of payment at the original selling price. If returned after 14 days, a merchandise credit will be issued at the original selling price. Customers are/may be responsible for additional shipping costs to return or exchange items. Contact Cocalily at customerservice@shopcocalily.com for questions or concerns regarding returns, exchanges, defective or damaged items.

Returns can take up to 10 days to process.

Please send back your return with a copy of your order # to:

Cocalily 

961 N 1000 E 

Bountiful UT 84010